Shared coverage¶

Gateways are shared within ChirpCloud: your gateways carry other customers' devices and theirs carry yours, so everyone gets more coverage. Nobody sees another customer's applications, payloads or management data.

What others see¶

When your gateway hears another customer's device, that customer's uplink metadata shows your gateway EUI, its location and the signal strength/quality (RSSI/SNR) of that packet. Not its name, tags or metadata.

The location is what ChirpStack has stored for the gateway, and it is overwritten from the gateway's GPS when the gateway reports one. To avoid sharing it: leave the gateway location unset and disable GPS/location reporting in the packet forwarder; others then see 0,0.

Private gateways¶

Want your gateways to serve only your own devices? Ask support for private gateways. Your gateways then carry only your own devices: other customers lose that coverage and no longer see your gateway's EUI or location. Other customers' gateways still serve your devices.

Good to know¶

• Coverage from other customers' gateways is best effort: it can disappear at any time.
• Use Basic Station so only your gateway can connect as your gateway.