Plans and billing¶

Portal Pricing lists the six plans in EUR, GBP and USD, excluding VAT.
UK customers pay UK VAT. EU businesses entering a VAT number at checkout are reverse charged; others are charged no VAT where we are not registered. Enter or correct your VAT number under Billing → Manage billing; it applies from the next invoice.
Paying starts the paid plan immediately and ends any remaining trial. The plan's device cap applies as soon as Stripe confirms the payment (the portal updates within a minute; returning from Checkout alone does not change it).
Billing → Manage billing (Stripe): payment method, invoices, address, VAT number, cancel. Cancellation runs to the end of the paid month.
Plan changes: email support. Upgrades apply once the price difference is paid; a downgrade needs your registered devices (including disabled ones) to fit the smaller plan first.
More than 5,000 devices, or a dedicated deployment: use the contact form.